Content Moderator (Thai Speaker)

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Requirements:

• Fluency in Thai (native or equivalent) and strong written and verbal communication skills in English.
• Previous experience in content moderation, digital community management, or a related field is preferred.
• Excellent attention to detail with the ability to make sound judgments rapidly.
• Understanding of social media platforms and current trends in digital content.
• Capability to manage sensitive content with professionalism and discretion.
• Proficient in the use of moderation tools and knowledgeable about online safety practices.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities:

• Review user-generated content, including text, images, and videos, ensuring compliance with established community guidelines.
• Identify and take appropriate action against inappropriate, harmful, or misleading content according to company policies.
• Provide constructive feedback to users when necessary and escalate significant issues to management promptly.
• Monitor user interactions, reporting trends or recurring issues that may require attention.
• Collaborate with fellow moderators to ensure consistent content standards across platforms.
• Stay updated on platform policies and best practices in content moderation.
• Participate in team meetings and training sessions to enhance moderation strategies.