Content Moderator (Vietnamese Speaker)

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Requirements:

• Fluency in Vietnamese (native or equivalent) with strong written and verbal communication skills in English.
• Experience in content moderation, online community management, or a similar field is preferred.
• Strong attention to detail with the ability to make timely and informed decisions.
• Familiarity with social media platforms and digital content trends is a plus.
• Ability to handle sensitive content professionally and with care.
• Proficiency in using moderation tools and understanding online safety protocols.
• Willingness to work flexible hours, including weekends and holidays if necessary.

Responsibilities:

• Evaluate user-generated content, including text, images, and videos, for adherence to community standards and guidelines.
• Identify, report, and take action against inappropriate or harmful content in accordance with company policies.
• Provide constructive feedback to users where appropriate and escalate issues that require further attention to management.
• Monitor user interactions and highlight trends or issues that could enhance our moderation practices.
• Collaborate with other moderators to ensure consistent enforcement of content guidelines across the platforms.
• Stay informed about platform policies and best practices to optimize moderation effectiveness.
• Engage in team meetings and training sessions to share insights and improve moderation strategies.