Content Moderator (Bengali Speaker)

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Requirements:

• Fluency in Bengali (native or equivalent) and strong English communication skills, both written and verbal.
• Experience in content moderation, online community management, or a related role is preferred.
• Excellent attention to detail and ability to make sound judgments quickly.
• Familiarity with social media platforms and digital content trends is a plus.
• Capacity to manage sensitive content with discretion and professionalism.
• Proficient in utilizing moderation tools and understanding online safety measures.
• Willingness to work flexible hours, including weekends and holidays if needed.

Responsibilities:

• Evaluate user-generated content, including text, images, and videos, to determine adherence to community standards.
• Identify and take action on inappropriate, harmful, or misleading content according to company policies.
• Offer constructive feedback to users when necessary and escalate issues to management when required.
• Monitor user interactions and report any recurring issues or trends to improve content moderation practices.
• Collaborate with fellow moderators to ensure consistent enforcement of guidelines across platforms.
• Stay informed on platform policies and best practices in the content moderation space.
• Participate in training sessions and team meetings, contributing insights to enhance moderation effectiveness.