Senior Manager, Care Delivery Operations

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Requirements:

• Proven track record for building and improving complex processes in a healthcare startup environment.
• Strong project management and analytical skills.
• Effective communication and coaching abilities.
• Comfort with ambiguous and fast-paced environments.
• Proficiency with tools like Zoom, Google Suite, Slack, Linear, electronic health records, and Excel.

Responsibilities:

• Drive the development and optimization of care team operations infrastructure.
• Enhance operational efficiency and streamline processes across Care Delivery.
• Lead cross-functional projects, including partnership and vendor implementations.
• Monitor, analyze, and report on operational metrics for continuous improvement.
• Support Care Delivery leadership with data pulls and trending.