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Education and Enablement Coordinator

Posted 2024-11-07

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💎 Seniority level: Entry

📍 Location: United States

💸 Salary: 33 - 34 USD per hour

🔍 Industry: Healthcare - Cancer Care Navigation

🏢 Company: Thyme Care

🗣️ Languages: English, Spanish

🪄 Skills: Attention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Requirements:
  • Fluency in both English and Spanish to support a diverse member population.
  • Experience in facilitating and building new hire onboarding training.
  • Operational orientation to create efficient processes.
  • Strong listening and communication skills.
  • Comfort with ambiguity in scaling and fast-paced environments.
  • Desire to learn new technologies such as video software and electronic health records.
Responsibilities:
  • Facilitate training sessions for Thyme Care’s Care Team onboarding program.
  • Develop training content for new hires.
  • Review trainee interactions with members and provide coaching.
  • Identify quality trends and training needs.
  • Ensure Care Team members meet quality standards through effective training.
  • Assist with routine call reviews and develop ongoing training resources.
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