Account Manager "Client Services Lead" - (Work Remotely Anywhere in the U.S.)

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Requirements:

• Ability to build strong client relationships.
• Experience in account management and benefits administration.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Access).
• Highly organized with excellent multi-tasking capabilities.
• Strong interpersonal skills and a team-oriented mindset.

Responsibilities:

• Build strong relationships with clients.
• Handle day-to-day administration and relationship management for multiple employer plans.
• Perform administrative duties related to eligibility maintenance and premium billing.
• Act as lead point of contact for client matters.
• Review and resolve eligibility exception reports, collect data, and respond to client questions.
• Deliver group presentations and training webinars.
• Travel for client meetings as needed.
• Manage multiple group renewals and compliance information.