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Head of Deployment Operations

Posted 2024-11-07

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💎 Seniority level: Director, 7+ years

📍 Location: US

💸 Salary: 170000 - 220000 USD per year

🔍 Industry: Senior living technology

🏢 Company: Inspiren

⏳ Experience: 7+ years

🪄 Skills: LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Bachelor’s degree in engineering, information technology, or a related field.
  • 7+ years of proven experience in complex customer-facing deployments.
  • 3+ years of experience managing diverse teams with strong leadership skills.
  • 3+ years of experience in a technical services/support environment.
  • Analytical mindset and problem-solving capabilities.
  • Strong communication and interpersonal skills.
  • Experience with automation tools and deployment frameworks.
  • Proficiency in project management software.
Responsibilities:
  • Develop and implement deployment strategy aligned with organizational goals.
  • Lead and mentor a team of Implementation leads and engineers.
  • Analyze deployment processes for improvement and implement automation.
  • Collaborate with cross-functional teams for successful deployments.
  • Engage with customers for onboarding and product implementation.
  • Identify and mitigate risks in deployment plans.
  • Manage vendor relationships to ensure quality service.
  • Establish KPIs for deployment operations and report to senior management.
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