Junior Consultant

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Requirements:

• Degree in Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, Finance, or Business.
• Understanding of the implementation process: requirement analysis, design, configuration/development, migration, testing, and change management.
• Strong observational, analytical and numerical reasoning skills.
• Effective communication and storytelling skills (written and spoken).
• Ability to work cooperatively in a team environment.
• Positive attitude and eagerness to learn new skills.
• Competence in problem solving, customer-focus, communication, collaboration, and punctuality.
• Advanced computer skills (Excel, Word, PowerPoint, Visio); familiarity with Outlook, Teams, and SharePoint.
• Proficiency in XML, JQUERY/JSON, REST APIs is an advantage.
• Proficiency in SQL is an advantage.

Responsibilities:

• Monitoring and resolving issues within client production environments.
• Conducting regular proactive monitoring on client systems.
• Assisting clients with production issues, focusing on timely resolution.
• Providing updates to clients during the issue resolution process.
• Collaborating with technology providers to resolve defects.
• Supporting integrations with third-party applications.
• Reconciling data across various systems.
• Configuring Intapp product software.
• Gaining proficiency in supported applications and business processes.
• Executing planned changes to client implementation components.
• Executing test plans and documenting changes for client communication.