Design Researcher

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Requirements:

• BA or MA/MS in fields like Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or a related discipline.
• At least 2 years of experience in experimental research within a software product environment, with demonstrated outcomes that impact product teams.
• Proficiency in conducting usability studies, interviews, and surveys.
• Solid understanding of the design process, including leveraging research to enhance each stage.
• Proven experience collaborating across multiple disciplines, including design and engineering, to implement research findings.
• Strong project management skills, with experience in Agile or Lean methodologies preferred.
• Excellent communication skills, with experience presenting research data to stakeholders effectively.

Responsibilities:

• Define and implement various qualitative research methods, including field research, surveys, lab studies, remote testing, and A/B testing.
• Conduct independent research on product and experience aspects to generate valuable insights.
• Deliver actionable findings to design and engineering counterparts, maintaining high standards and timely reporting.
• Communicate and advocate for research insights, building consensus on design and feature adjustments.
• Document and present recommendations and insights based on research to inform product direction.
• Work closely with the supervising Design Researcher or Manager to identify and address critical usability issues.