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Senior Customer Success Manager - DSP/Programmatic Advertising (US Region)

Posted 2024-11-07

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💎 Seniority level: Senior, At least 6 years

📍 Location: United States

🔍 Industry: Mobile advertising, programmatic advertising, advertising technology

🏢 Company: Uplift People Consulting

🗣️ Languages: English

⏳ Experience: At least 6 years

🪄 Skills: LeadershipData AnalysisProduct ManagementCross-functional Team LeadershipData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Requirements:
  • At least 6 years of experience in a DSP/programmatic environment or in advertising technology.
  • Ability to adapt to rapidly changing technology and digital environments.
  • Strong aptitude for learning complex software applications.
  • Exceptional communication, organization, and time management skills.
  • Proactive and passionate about achieving growth and development.
  • Ability to manage multiple clients across diverse industries.
  • Analytical skills to interpret data for informed decision-making.
  • Fluency in English with strong presentation and client interaction skills.
Responsibilities:
  • Serve as a client advocate by incorporating feedback for platform optimization.
  • Collaborate with the Media Buying team for tailored media strategies.
  • Review and analyze campaign performance with actionable insights.
  • Partner with Sales and Media Buying to enhance performance and revenue.
  • Educate clients on platform features and DSP best practices.
  • Support clients in developing programmatic buying expertise.
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