Senior Business Operations Analyst

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Requirements:

• 2-4 years of experience as a business analyst or consultant.
• Demonstrated business intuition and curiosity for analyzing complex problems.
• Intermediate SQL skills for reporting and advanced query development.
• Experience with BI tools like Looker, Tableau, or PowerBI.
• Strong data visualization skills.
• Excellent written and verbal communication skills.
• Proven ability to develop stakeholder relationships and manage cross-functional projects.
• Experience ensuring data quality and integrity.

Responsibilities:

• Own Vivian’s Salesforce instance including configuration and user support.
• Support Sales and Customer Success teams with proactive initiative management.
• Develop reports across Looker, Salesforce, and Excel.
• Design and improve business and data processes for various initiatives.
• Conduct custom analysis for product, account management, and sales.
• Partner with Data Team and Finance to meet customer operations requirements.