Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Patient Service Representative

Posted 2024-11-07

View full description

💎 Seniority level: Senior, 5 years providing a high touch patient experience

💸 Salary: 20 USD per hour

🔍 Industry: Healthcare

🏢 Company: Midi Health

🗣️ Languages: English

⏳ Experience: 5 years providing a high touch patient experience

🪄 Skills: Problem SolvingWritten communication

Requirements:
  • 5 years providing a high touch patient experience - remote experience a huge plus!
  • 2 years of Zendesk experience.
  • 2 years of Athenahealth EMR experience.
  • 2 years of Google Workplace experience.
  • Strong and professional verbal and written communication skills.
  • Must have strong, reliable internet and a quiet, distraction-free workplace.
Responsibilities:
  • Acts as a liaison between patients, the practice, and the healthcare system.
  • Ensures patients receive care, provides support for new patient registration.
  • Assists patients in navigating the healthcare system and resolves billing issues.
  • Facilitates intake procedures, including healthcare and insurance forms and payment collection.
  • Implements privacy measures for Protected Health Information (PHI).
  • Builds collaborative relationships with peers and staff.
Apply

Related Jobs

Apply
🔥 Patient Service Representative
Posted 2024-10-18

📍 South Africa

🧭 Contract

💸 4 USD per hour

🔍 Mental Health Care

🏢 Company: Mindful Care

  • High school diploma or equivalent required.
  • Experience in a call center environment; healthcare experience preferred.
  • Prior customer service experience in medical or mental health practices preferred.
  • Excellent interpersonal skills with a professional demeanor.
  • Strong verbal and written communication skills.
  • Ability to schedule appointments based on patient needs.
  • Well organized, detail-oriented, able to multi-task and prioritize.
  • Proficient in computer use and technology.

  • Understanding of Mindful Care Services and treatment capacity.
  • Answer incoming calls and direct them appropriately.
  • Assist with patient scheduling, rescheduling, and cancellations.
  • Handle patient inquiries regarding payments and provide statements.
  • Support on HIPAA form completion and necessary corrections.
  • Assist with questions related to the patient portal and troubleshoot issues.
  • Provide information about facility location and access.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-18
Apply
Apply
🔥 Patient Service Representative - Permanent Work from Home
Posted 2024-10-07

📍 Philippines

🧭 Full-Time

🔍 Healthcare administration

🏢 Company: BizForce

  • Proven work experience as a Patient Service Representative or similar role.
  • Knowledge of medical terminology, procedures, and insurance processes.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and customer service skills.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  • Amenable to work in a graveyard shift (at any US time zone).
  • Experience in Radiology/Imaging is a MUST.
  • Familiarity with electronic medical records (EMR) systems.
  • Experience in RIS (Radiology Information System) is a BONUS.

  • Assist patients with inquiries and appointments.
  • Answer inbound calls and respond to patient queries in a professional and compassionate manner.
  • Manage the intake of members or the admission/discharge information post notification.
  • Handle resolution/inquiries from members and/or providers.
  • Provide and handle eligibility, benefits of coverage, claims, and prior authorization.
  • Provide support and assistance to patients throughout their healthcare journey.
  • Schedule and reschedule appointments accurately.
  • Follow up with patients regarding payment and insurance matters.
  • Maintain patient records and confidentiality.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMultitasking

Posted 2024-10-07
Apply