⏳ Experience: Requires a minimum of 10 years of related experience
🪄 Skills: Linux
Requirements:
Requires a minimum of 10 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent work experience.
Experience with platforms such as Hitachi Storage, EMC, NetApp, IBM, Pure, Brocade.
Proficient in Python, Ansible, NetApp Cloud Insight, Linux/Windows/Vmware.
Basic understanding of TCP/IP networks and firewalls.
Responsibilities:
Brings prior experience to organize and define work for complex or ambiguous situations.
Resolves issues, manages workload, and balances priorities through frequent interruptions while meeting specific, time-sensitive deadlines.
Supports release and life cycle process SAN fabric and storage array installs, upgrades, and decommissions.
Provides thought leadership for overall SAN Fabric and Storage Array infrastructure support at the enterprise level.
Participates in troubleshooting efforts for storage issues and leads in major incidents, root cause analysis, and performance analysis and tuning.
ITIL-compliant champion for incident, request, change, and particularly problem management.
Collaborates with the monitoring team to develop new event monitors and analysis.
Participates in the modernization and automation of storage infrastructure.
Assists and provides technical input on the complex solution design of new services.