Strategic Account Manager (Remote | Austin, TX)

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Requirements:

• Bachelor’s degree from an accredited university preferred.
• Minimum of seven years of relevant sales experience within a technology environment.
• Excellent understanding of business environments and IT operations challenges.
• Strong understanding of how clients use technology to meet business objectives.
• Strong financial and business acumen.
• Excellent oral, written communication, and presentation skills.
• Highly organized with excellent time management skills.
• Ability to approach customer requests proactively and consultatively.
• Comfortable managing multiple and changing priorities.
• Motivated self-starter with a problem-solving mindset.

Responsibilities:

• Drive business line revenue within assigned territory and accounts.
• Discover, prospect and qualify new opportunities and cross-sell and up-sell within existing customer base.
• Supervise and ensure optimal client satisfaction throughout the entire lifecycle.
• Represent Trace3 to the customer in all sales-related matters and understand their business.
• Lead the proposed solution including transitioning to the delivery team and remain engaged with the client.
• Build and maintain in-depth knowledge of Trace3’s products and services.
• Direct complex sales cycles including account mapping, account strategies, and business cases.
• Communicate Trace3’s value proposition to technical and non-technical clients.
• Establish strong relationships with key stakeholders in client organizations.
• Work closely with clients and the Trace3 Team to ensure delivery.