Operations and Chat Support Specialist (MYC - 081424)

Posted 2024-11-07

View full description

💎 Seniority level: Entry, Previous experience in operations or a related administrative role

📍 Location: Philippines, EST, NOT STATED

🔍 Industry: AI-enabled tools for creators

🏢 Company: Far Out Scout

🗣️ Languages: English

⏳ Experience: Previous experience in operations or a related administrative role

🪄 Skills: Artificial IntelligenceData AnalysisQAProject CoordinationProduct OperationsOperations ManagementAdministrative ManagementContent creationData analysisManual testingCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelAttention to detail

Requirements:

Previous experience in operations or a related administrative role.
Proficiency in using operational tools and platforms, such as Retool or similar dashboard management systems.
Basic proficiency with Microsoft Word and Excel for data entry tasks.
Familiarity with internal dashboards or similar chat tools.
Basic understanding of quality assurance processes and experience in testing new product features.
Strong attention to detail with the ability to follow instructions accurately and work diligently.
Excellent communication skills, especially in a chat-based environment.
Experience in AI, tech, or digital media industries is a plus.

Responsibilities:

Manage Retool dashboards to respond to fan messages on behalf of influencers, driving subscriptions and tips.
Assist in testing new products and provide input for the product roadmap.
Support marketing efforts by driving traffic through forum posts and managing dating app accounts.
Help source new influencers and assist with their onboarding process.
Contribute to brand promotion on Twitter and Instagram.

Apply