Applications Consultant (Midwest)

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Requirements:

• Bachelor’s degree preferred, or equivalent experience.
• Background in radiation therapy, medical dosimetry, or a related field preferred.
• Willingness to travel extensively.
• Proven track record in customer service and effective communication with healthcare professionals.
• Strong technical skills, including proficiency in standard office software, and comfort with technology-driven solutions.
• Demonstrated ability to work independently, make informed decisions, and manage project timelines.

Responsibilities:

• Maximize product usage within the existing customer base.
• Collaborate with sales teams to plan and execute system upgrades and document these efforts systematically.
• Track clinical usage and provide regular updates to account managers.
• Conduct on-site applications training and serve as a subject matter expert to support customers.
• Visit all assigned radiotherapy accounts regularly, focusing on maximizing utilization and addressing any underutilization.
• Lead software updates and assist with regional marketing initiatives.
• Maintain accurate and timely records in CRM software, documenting customer interactions and case management details.
• Participate in pre-sales activities as a technical expert.
• Establish strong professional relationships with radiotherapy users to ensure continuous customer satisfaction.
• Coordinate training sessions and pre-sales training for potential customers.
• Support product demonstrations and collaborate with sales teams for key account management.
• Assist in data collection for publications and marketing studies.