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Applications Consultant (West Coast)

Posted 2024-11-07

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📍 Location: United States

🔍 Industry: Oncology-focused medical device solutions

🏢 Company: Symmetrio

🗣️ Languages: English

🪄 Skills: Customer service

Requirements:
  • Bachelor’s degree preferred, or equivalent experience.
  • Background in radiation therapy, medical dosimetry, or a related field preferred.
  • Willingness to travel extensively.
  • Proven track record in customer service and effective communication with healthcare professionals.
  • Strong technical skills, including proficiency in standard office software.
  • Comfort with technology-driven solutions.
  • Demonstrated ability to work independently and manage project timelines.
Responsibilities:
  • Maximize product usage within the existing customer base.
  • Collaborate with sales teams to plan and execute system upgrades and document these efforts systematically.
  • Track clinical usage and provide regular updates to account managers.
  • Conduct on-site applications training and serve as a subject matter expert to support customers.
  • Visit all assigned radiotherapy accounts regularly, focusing on maximizing utilization.
  • Lead software updates and assist with regional marketing initiatives.
  • Maintain accurate records in CRM software, documenting customer interactions.
  • Participate in pre-sales activities as a technical expert.
  • Establish strong professional relationships with radiotherapy users.
  • Coordinate training sessions and support product demonstrations.
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