Salesforce Field Service Administrator

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Requirements:

• 2+ years of experience in Salesforce administration, preferably with Field Service Lightning or similar CRM systems.
• Salesforce Administrator certification preferred; additional Field Service certifications are a plus.
• Technical skills in Salesforce setup and administration tasks such as data management and user roles.
• Strong attention to detail for data accuracy and compliance standards.
• Clear communication skills in English, both written and verbal.
• Familiarity with field service data management best practices is preferred.
• Experience in creating and managing reports and dashboards within Salesforce.
• Bilingual in French and English is a plus.

Responsibilities:

• Handle daily Salesforce Field Service administration tasks, including user management and access controls.
• Perform regular system checks and troubleshooting to ensure platform efficiency.
• Coordinate system updates with IT and stakeholders.
• Provide technical support and training for users.
• Monitor data accuracy and compliance with standards.
• Generate reports and dashboards for field service activities.
• Ensure adherence to data security and compliance requirements.
• Document processes and identify improvements to enhance data management.