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Technical Account Manager, Marketing Attribution

Posted 2024-11-07

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💎 Seniority level: Manager, 3-5+ years

📍 Location: Canada and US

💸 Salary: 64154 - 96232 USD per year

🔍 Industry: Marketing technology

🏢 Company: Unbounce

🗣️ Languages: English

⏳ Experience: 3-5+ years

🪄 Skills: HTMLJavascriptStrategyCommunication SkillsCollaborationJavaScriptWritten communicationDocumentation

Requirements:
  • 3-5+ years of experience in a Technical Account Manager, Solutions Engineer, or similar role, preferably within a SaaS company or marketing technology environment.
  • Strong understanding of marketing data, web analytics, pixels, API integrations, and data feeds.
  • Hands-on experience with CRM systems, CDPs, marketing automation tools, and advertising platforms.
  • Ability to troubleshoot technical issues related to data integration and web tracking.
  • Excellent client-facing skills and proactive problem-solving approach.
Responsibilities:
  • Serve as the primary point of contact for all technical issues, providing timely troubleshooting and resolution.
  • Build strong, long-term relationships with key client stakeholders, understanding their technical requirements and business objectives.
  • Analyze client data and usage to identify optimization opportunities.
  • Conduct training sessions for client teams on the Marketing Attribution platform.
  • Work closely with Sales, Product, Engineering, and Customer Success teams to deliver a seamless customer experience.
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