Sales Operations Specialist

Posted 2024-11-07

💎 Seniority level: Middle, At least 5 years

📍 Location: Canada and US

💸 Salary: 80000 - 120928 USD per year

🔍 Industry: Marketing Technology

🏢 Company: Unbounce

🗣️ Languages: English

⏳ Experience: At least 5 years

🪄 Skills: SalesforceStrategyCommunication SkillsAttention to detailOrganizational skillsTime ManagementWritten communication

Excellent oral and written communication skills in English.
A University, College, and/or Post Graduate Certificate in Business Administration/Marketing/Sales/Operations or a related area of study or equal working experience.
At least 5 years of experience in a revenue ops, sales or marketing support function.
Solid experience using HubSpot and or Salesforce.
Strong interpersonal skills and ability to establish cross-functional relationships.

Assist in administering and managing the tools and systems necessary to measure and report on Revenue operations deliverables.
Evaluate current customer journey touchpoints and identify areas for improvement.
Develop strategies to enhance the sales and customer success teams’ experience.
Implement feedback loops to refine customer touchpoints.
Collaborate with Sales, Marketing, Product teams to align the customer journey with company goals.

Posted 2024-11-14

📍 United States

🔍 Information Security

High School Diploma or GED required; Associate Degree preferred.
2+ years in a corporate sales support role preferred, ideally in renewals and IT industry.
Prior experience with CRM software required, with a preference for Salesforce.com.
Intermediate experience with Microsoft Office and Internet navigation.
Technical sales support and outbound calling experience preferred.
Strong attention to detail, solid math skills, and good judgment.

Serve as a liaison between External Business Partners, Account Executives, Accounting, and Contracts Departments.
Track and manage Renewals opportunities, ensuring timely delivery to customers.
Manage Salesforce.com for accurate forecasting and reporting.
Generate quotes, process orders, and suggest pricing solutions.
Assist Account Executives in increasing profitability of renewals.
Attend forecast calls and perform pipeline analysis.
Adhere to process changes and develop product knowledge.

SalesforceOperations ManagementCommunication SkillsMicrosoft OfficeAccountingAttention to detail

Posted 2024-11-14

🔧 Requirements