Senior Commercial Community Manager (Commercial/Tech Remote)

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Requirements:

• Bachelor's degree in Marketing, Journalism, Public Relations, or related field preferred.
• 5+ years of community management experience.
• Solid experience with B2B client computing and software brands.
• Strong team management and communication skills.
• Experience developing digital content strategically.
• Ability to manage multiple projects simultaneously.
• Editorial experience in decision-making roles.
• Copywriting and editing skills.
• Experience with branded content.
• Proficiency in content and engagement strategies.
• Experience as head of editorial or content at a top tech brand or media company.
• Passion for technology and products.
• Collaboration skills across a matrixed organization.
• Superior organizational and project management skills.

Responsibilities:

• Expertly manage and develop the community as a key social asset.
• Make decisions about engagement strategies and content for platforms like Reddit and Spiceworks.
• Lead community support for ongoing business programs in collaboration with various teams.
• Develop and execute an editorial strategy to align with target audiences.
• Ensure content is created to grow user engagement.
• Collaborate on community insights and reporting.
• Capture new audiences and engage actively with communities.
• Support events with real-time social content and experiment with new content styles.
• Engage in community feedback and manage customer support interactions.