Product Support Specialist, EMEA

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Requirements:

• Bachelor's degree in a relevant subject.
• Experience using HTML and CSS.
• Ability to write SQL database queries.
• Experience with remote desktop access.
• Experience with Microsoft IIS and SQL server management studio.

Responsibilities:

• Help Desk Support: Provide answers via email, chat, and phone.
• Configuration of application features.
• Client Training: Conduct system training sessions.
• Data Import: Set up client data imports.
• New Client Implementations: Assist with technical setup.
• System Testing: Help with QA and testing.
• Documentation: Create and edit documents.