New Hire Bonus - Field Property Claim Representative - Los Angeles, CA

Posted 2024-10-29

💎 Seniority level: Middle, A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.

📍 Location: CA - Los Angeles, CA - West Los Angeles, CA - Santa Monica, CA - Culver City, CA - Sherman Oaks, CA - Hollywood, CA - Burbank, CA - Inglewood

💸 Salary: 65300 - 107600 USD per year

🔍 Industry: Property casualty insurance

🏢 Company: External

🗣️ Languages: English

⏳ Experience: A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.

🪄 Skills: Time Management

Requirements:

High School Diploma or GED required.
A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
Valid driver's license required.
Bachelors Degree preferred.
General knowledge of estimating system Xactimate preferred.
Advanced interpersonal and customer service skills.
Advanced organizational and time management skills.
Intermediate judgment, analytical and decision-making skills.

Responsibilities:

Handles 1st party property claims of moderate severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigates and evaluates relevant facts to determine coverage, damages and liability.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amounts and negotiates with multiple constituents.
Writes denial letters and maintains file inventory for timely resolution.
Provides excellent customer service and recognizes when to refer claims.

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