Regional Sales Manager, South East

View full description

Requirements:

• Bachelor's degree in business, engineering, or related field (MBA preferred).
• 10 years of experience in strategic planning, business development, or technical marketing with a track record in customer success and account management.
• 10 years of managerial experience in the technology distribution market.
• Exceptional communication and interpersonal skills.
• Analytical mindset and ability to leverage data for decision-making.
• Knowledge of RFID technology and IoT industries, including trends and competitive landscape.
• Experience with Salesforce and NetSuite.
• Willingness to travel as required.

Responsibilities:

• Develop and execute comprehensive strategic account plans for key customers.
• Act as the key contact for Identiv's channel partners.
• Identify growth opportunities within strategic accounts.
• Serve as the primary point of contact for strategic account customers.
• Define best practices for customer success and ensure exceptional service.
• Cultivate a customer-centric culture within the team.
• Establish and nurture strong, long-term relationships with customers and manufacturers.
• Collaborate to co-create solutions that drive mutual success.
• Identify opportunities for upselling and cross-selling Identiv's solutions.
• Monitor customer usage and develop retention strategies to minimize churn.
• Utilize data-driven insights to evaluate customer health and success initiatives.
• Provide market data and updates to bolster sales initiatives.
• Foster collaboration with cross-functional teams.