Payments Risk Analyst II

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Requirements:

• 2+ years fighting chargebacks, fraud, and other forms of payment abuse in an ecommerce environment.
• 1+ years experience performing data analysis and querying large datasets across complex databases.
• Demonstrated passion for fraud investigations.
• Functional knowledge of common fraud patterns.
• Endless curiosity to seek out anomalies and get to the core of a problem.
• A broad understanding of card payments, chargeback lifecycles, Visa operating rules, and card fraud vectors.
• Experience with PayPal disputes and Purchase Protection.
• Comfortable using business intelligence tools (e.g., Looker, Tableau, Superset) to create meaningful visualizations.
• Ability to prioritize and make quick decisions under tight deadlines.

Responsibilities:

• Monitor and report on core chargeback, fraud, and abuse metrics.
• Perform routine audits of monitoring to ensure consistent data quality and coverage.
• Conduct deep analyses of fraud events and provide actionable recommendations for remediation.
• Develop online and offline rules to target transient fraud rings.
• Leverage data to identify product gaps and opportunities for proactive fraud management.
• Independently assess, prioritize, and deliver on projects that impact core business workstreams.
• Work with internal and external stakeholders to drive initiatives and facilitate growth.
• Collaborate with the Card, Mobile, and PayPal Analytics team to deliver an end-to-end card and digital wallet fraud strategy.