Healthcare Virtual Assistant

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Requirements:

• Bachelor's degree in healthcare administration, business administration, or related field preferred.
• Strong communication skills, verbal and written, focusing on professionalism.
• Experience in a healthcare setting and using electronic health record (EHR) systems.
• Knowledge of insurance processes like prior authorizations and billing codes.
• Excellent organizational skills, attention to detail, and task prioritization.
• Commitment to confidentiality and HIPAA compliance.

Responsibilities:

• Manage the scheduling of appointments for new patients and follow-up visits.
• Utilize EMR system to input patient information and maintain records.
• Assess and prioritize patient needs, directing messages appropriately.
• Handle prior authorizations with insurance companies for approvals.
• Ensure timely follow-through on tasks and communication within EMR.
• Communicate professionally with patients to address inquiries.
• Assist physicians with administrative tasks and telemedicine coordination.
• Collaborate with billing for accurate coding and claims submission.