Call Center Representative - TX

View full description

Requirements:

• Must live in Kentucky.
• High School or GED Diploma (Required).
• Must have at least 1 year of Customer Service/Sales Call Center experience (Preferred).
• Excellent written communication skills; attention to detail, data accuracy, and speed.
• Ability to navigate multiple technology systems and multi-task.
• Interpreting data and questions to create first contact resolution.
• Adaptability in a fast-paced changing environment.
• Must have excellent grammar, punctuality, speed, and the ability to thrive in a complex organization.
• Must be able to think proactively and collaborate effectively.
• Must be willing to submit/pass a background check.

Responsibilities:

• Effectively communicate with customers.
• Handle inbound contacts in a courteous, timely, and professional manner.
• Educate and offer products and services to customers.
• Meet or exceed company goals.