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Account Manager

Posted 3 months agoViewed

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💎 Seniority level: Manager, Proven experience required

📍 Location: Argentina

🔍 Industry: Software outsourcing

🏢 Company: Mindtech👥 11-50💰 $5,716,060 3 months agoComputerArtificial Intelligence (AI)TrainingMachine LearningRoboticsSoftware

🗣️ Languages: English, Spanish

⏳ Experience: Proven experience required

🪄 Skills: Business DevelopmentCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft Office SuiteInterpersonal skillsProblem-solving skillsNegotiation skills

Requirements:
  • Proven experience as an Account Manager or Customer Success in a tech company.
  • Proven experience facing US clients.
  • Strong understanding of software outsourcing, staffing, and technology solutions.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple accounts and projects simultaneously.
  • Strong problem-solving and negotiation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Fluent in English and Spanish (preferred).
Responsibilities:
  • Build and maintain strong, long-lasting relationships with clients.
  • Act as the main point of contact for client inquiries, concerns, and feedback.
  • Oversee client accounts, ensuring their needs are met and expectations are exceeded.
  • Develop and execute account strategies to achieve client goals.
  • Identify and pursue new business opportunities within existing accounts.
  • Monitor and improve client satisfaction levels.
  • Conduct regular check-ins, gather feedback, and implement necessary improvements.
  • Provide regular reports on account status, performance, and client feedback.
  • Analyze data to identify trends and opportunities for improvement.
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