Salesforce Administrator / Business Analyst

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Requirements:

• Experience with Salesforce certifications (Advanced Administrator, Platform App Builder).
• Strong understanding of Salesforce integration with third-party tools.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills to engage with stakeholders.
• Ability to work independently and prioritize multiple tasks.

Responsibilities:

• Manage and maintain Salesforce instances, ensuring optimal performance, security, and data integrity.
• Configure Salesforce to meet business needs, including workflows and reports.
• Administer Certinia to support financial and professional services.
• Gather and document business requirements from stakeholders.
• Collaborate with teams to implement and test system changes.
• Train and support end-users with documentation.