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Dutch Speaking Chat Support Specialist - Remote in Greece

Posted 2024-10-22

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💎 Seniority level: Experience in customer support or a related field is preferred

📍 Location: Greece, Netherlands, Germany, Belgium

🏢 Company: Patrique Mercier Recruitment PT

🗣️ Languages: Dutch, English

⏳ Experience: Experience in customer support or a related field is preferred

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Requirements:
  • Fluent in Dutch (both spoken and written) with strong communication skills.
  • Proficient in English for effective communication.
  • Experience in customer support or a related field is preferred.
  • Strong problem-solving skills and ability to manage multiple inquiries simultaneously.
  • Able to work effectively in a remote setting and maintain productivity.
  • Friendly and professional demeanor with a commitment to customer satisfaction.
  • Familiarity with chat support tools and platforms is a plus.
Responsibilities:
  • Provide exceptional chat support to Dutch-speaking clients, addressing inquiries and resolving issues promptly.
  • Ensure a high level of customer satisfaction through effective communication and problem-solving.
  • Maintain a thorough understanding of our products and services to offer accurate assistance.
  • Document customer interactions and gather feedback for continuous service improvement.
  • Collaborate with team members to enhance overall customer service delivery.
  • Participate in training and professional development activities as needed.
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