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Service Desk Analyst

Posted 2024-10-22

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💎 Seniority level: Entry, Experience in a similar role.

📍 Location: Northern Territory, Australia; Melbourne, Victoria, Australia; Sydney, New South Wales, Australia

🔍 Industry: Technology

🏢 Company: Centorrino Technologies👥 101-250Cloud ComputingUnified CommunicationsCyber Security

🗣️ Languages: English

⏳ Experience: Experience in a similar role.

🪄 Skills: Attention to detail

Requirements:
  • A process driven mindset.
  • High attention to detail.
  • Willingness to learn new things.
  • A positive and collaborative can-do attitude.
  • Excellent communication skills.
  • Experience in a similar role.
Responsibilities:
  • Working within a dedicated sub team to own our client's end user on-boarding experience.
  • Ensuring all documented processes are being followed and high-quality outcomes are experienced by customers with every encounter.
  • Refining, updating, and improving processes in line with customers' changing needs.
  • Working with a range of technologies, including Microsoft 365 stack, Active Directory, VOIP solutions, and more.
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