Technical Product Manager II

Posted 2024-10-21

💎 Seniority level: Manager, 5+ years in product management

📍 Location: AL, AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH, PA, TX, UT

💸 Salary: 115000 - 125000 USD per year

🔍 Industry: Contact Center Software / SaaS

🏢 Company: Convoso

🗣️ Languages: English

⏳ Experience: 5+ years in product management

🪄 Skills: LeadershipAgileProduct ManagementSCRUMStrategyCommunication SkillsCollaboration

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience in software engineering.
5+ years in product management with a focus on B2B SaaS solutions.
2+ years in a software engineering or development role, ideally in CCaaS, UCaaS, or CX platforms.
Experience building API integrations; familiarity with call tracking and real-time revenue execution platforms preferred.
Proven ability to collaborate with architects and engineers.
Deep understanding of agile development methodologies, including Scrum and Kanban.
Strong customer-centric approach with successful relationship-building experience.
Innovative problem-solving mindset considering user experience.
Proven cross-functional collaboration skills with various roles.

Lead the strategic roadmap for Convoso’s API Partner platform and internal tools.
Develop strong relationships with internal teams and external stakeholders.
Collaborate with teams to deliver scalable technical solutions.
Serve as the expert on the API Partner Platform and advocate for best practices.
Translate complex technical requirements into clear product features.
Represent customer needs to ensure user-friendly API platform features.
Define and prioritize the technical product roadmap based on market needs.
Establish strong partnerships with external vendors.

Posted 2024-10-21

📍 United States

🧭 Full-Time

💸 215000 - 275000 USD per year

🔍 Technology / Mobile Applications

Experience: 8+ years of product management experience, with at least 3 years in technical initiatives.
Experience managing large-scale platforms with over 10 million monthly active users.
Technical Background: Ability to understand complex engineering concepts and communicate them effectively.
Engineering Collaboration: Proven record of partnering with engineering teams.
Platform Expertise: Deep understanding of identity management and infrastructure.
Data-Oriented: Experience using data for decision-making and prioritization.

Customer-Centric Approach: Deliver a world-class platform focusing on customer needs.
Product Execution: Ensure high-quality product changes reach members quickly.
Technical Strategy: Drive roadmap for platform services balancing immediate needs with long-term goals.
Engineering Partnership: Collaborate with engineering teams for scalable solutions.
Product Ownership: Lead a cross-functional team to create an exceptional platform experience.
Team Catalyst: Accelerate the delivery of new customer experiences.
Systems Thinker: Understand complex software systems and their interactions.
Data-Informed: Use data to prioritize initiatives and measure success.

LeadershipProject ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

🔧 Requirements