Supervisor, Consumer Insights (Director, Research & Insights)

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Requirements:

• Bachelor’s Degree or equivalent, preferably in communications, marketing, or social sciences.
• 4-6 years of research experience, particularly in an agency setting.
• Strong skills in primary quantitative research including sample design and analysis.
• Strong secondary research skills and ability to identify trends.
• Excellent client service, collaboration, and relationship-building skills.
• Experience managing team members, ability to work independently.

Responsibilities:

• Oversee and lead primary research projects (quantitative and qualitative).
• Manage research projects from end-to-end, ensuring alignment with client goals.
• Manage budgets and teams on Tier 1 accounts with a focus on profitability and growth.
• Understand clients’ objectives and ensure deliverables meet their needs.
• Present findings and insights to internal teams and clients.
• Grow and mentor junior staff, collaborating with senior team members.
• Participate in agency collaborations to enhance research visibility.