Senior Technical Account Manager (Penetration Testing)

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Requirements:

• At least 5-7 years of technical account management, project management, or customer success experience in Cyber Security or Technology Industry.
• Experience with vulnerability discovery management and risk management frameworks.
• Familiarity with scripting languages such as Python, Bash, and Basic SQL.
• Ability to explain technical concepts to non-technical audiences.
• Relevant industry certifications in cybersecurity or security management like Security+, CISSP, CISA.
• Strong time management and multi-tasking skills.
• Customer-centric mindset and proactive approach.

Responsibilities:

• Develop the scope and rules of engagement of penetration tests.
• Use consultative skills to gather requirements and understand customer needs.
• Analyze client assets and their security programs.
• Provide technical expertise and support to clients and internal stakeholders.
• Review assessment health and provide insights to improve test outcomes.
• Assist customers with optimizing their pentesting programs.
• Collaborate with account teams to address concerns and expand client accounts.
• Handle technical escalations during engagements.