Global Renewals Operations Manager

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Requirements:

• Bachelor's Degree or equivalent experience required (major in analytical or technical field preferred).
• 5+ years of experience in sales/renewal operations with a high-growth global company, ideally in the SaaS space.
• 3+ years of analytical experience in consulting, finance, or sales/business operations.
• Demonstrated understanding of the revenue lifecycle in the Enterprise SaaS business model.
• Strong analytical skills, including proficiency with Microsoft Excel.

Responsibilities:

• Act as a trusted advisor for Customer Success leadership by designing, implementing and managing renewals forecasts and trends.
• Perform weekly, monthly and quarterly renewal opportunity pipeline analysis and data validation.
• Provide critical business insights to GTM Operations and Customer Success leadership.
• Develop and execute operational plan and key business priorities.
• Ensure renewal reports and intelligence are provided to leadership.
• Drive communication of global renewal initiatives and foster continuous improvement.