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Senior Technical Product Manager - Operations & Enterprise Experience (Boston/EST timezone preferred)

Posted 2024-10-21

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💎 Seniority level: Senior, 5+ years

📍 Location: USA, EST, NOT STATED

💸 Salary: 140000 - 185000 USD per year

🔍 Industry: Healthcare

🏢 Company: Form Health

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • 5+ years of building enterprise experiences with complex workflows.
  • Ability to dive into technical problems like APIs and workflows across software.
  • Experience evaluating and using 3rd party vendors.
  • Strong understanding of healthcare delivery, eligibility, scheduling, billing.
  • Self-driven to learn new things in a rapidly growing startup.
Responsibilities:
  • Deeply understand Form operational processes to onboard and serve new enterprise clients and patients.
  • Identify and prioritize jobs-to-be done leveraging research and user feedback.
  • Deliver prioritized work timely in partnership with various teams.
  • Define solutions and delivery timelines iteratively.
  • Translate business and user needs into clear product requirements.
  • Lead sprint planning, daily stand-ups, and retrospective meetings.
  • Define the operations and enterprise experience product vision, strategy, and roadmap.
  • Act as a product advocate and liaison between different stakeholders.
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🔍 Healthcare/Obesity Medicine

  • 5+ years of building enterprise experiences with complex workflows by measuring progress and iterating.
  • Ability to dive into technical problems (e.g APIs, workflows across homegrown and 3rd party software) and clearly communicate cross functionally, in a remote first environment.
  • Evaluating and using 3rd party vendors, coordination across multiple systems.
  • Driving vision and results - you've created and rallied support around strategies that shaped the direction of your products and delivered on that vision iteratively.
  • Self-driven to learn new things and adapt in a rapidly growing startup.
  • Excited to make compassionate, evidence-based healthcare accessible.
  • Strongly preferred: Understanding of healthcare/care delivery/health insurance, and specifically experience with eligibility, scheduling, billing, and SaaS platforms such as Elation and Candid.

  • Deeply understand Form operational processes to onboard and serve new enterprise clients and patients, to support clinical and business needs: identify and prioritize jobs-to-be done leveraging research and user feedback.
  • Deliver prioritized work timely in partnership with engineering, design, operations, clinical, and other teams.
  • Partner with cross functional leads to define solutions and delivery timelines iteratively, as well as influence other teams' roadmaps.
  • Translate business and user needs into clear product requirements including user stories, use cases, and functional specifications.
  • Lead sprint planning, daily stand-ups, backlog grooming, and retrospective meetings to keep the team aligned and ensure timely delivery.
  • Define the operations and enterprise experience product vision, strategy, and roadmap in alignment with the company's goals, define and measure success via KPIs, and iterate to drive continuous improvement.
  • Act as a product advocate, champion, and liaison between different stakeholders, clearly communicating across the organization, leading product demos, training sessions, and presentations to various audiences, including support and sales teams.

LeadershipProject ManagementProduct ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-09-14
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