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Staff Product Manager, Smart Security Growth

Posted 2024-10-21

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📍 Location: Canada, UK, US

🔍 Industry: Smart home technology and energy management

🏢 Company: ecobee

🗣️ Languages: English

🪄 Skills: Data AnalysisProduct ManagementData analysisCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • You have previous experience in building, launching & driving successful and revenue-generating SaaS subscription products or services, preferably in the B2C space.
  • You are creative and enjoy thinking outside of the box to generate big ideas that can have significant impact on how new users discover, activate, and engage with our services.
  • You have an experimentation mindset and strong business acumen.
  • You have exceptional ability to grasp, analyze and articulate complex metrics, and use data for decision making and driving actions to achieve success.
  • Your communication skills are top-notch, and you work effectively with other PMs, business leads, and cross-functional teams to align on test schedules, resourcing, and success metrics.
  • You always start with the customer problem and understand better than anyone else how users use your service or product.
  • You are a smart, curious, and analytical person with a bias for action.
  • You thrive in a fast-paced, ambiguous, and high-stakes environment.
Responsibilities:
  • Build & own the roadmap for growth initiatives to increase adoption, engagement and paid conversion of the Smart Security subscription service.
  • Deeply understand our customers, reviewing customer feedback on a day-to-day basis and prioritizing the highest impact changes.
  • Be accountable for and drive growth KPIs - conversion, retention, and reactivation.
  • Build and maintain a backlog of experiments that improve business outcomes and delight our customers across mobile, web, backend server and embedded software.
  • Document and share learnings with leadership to influence decisions, refine experiments through iteration, and scale them up when it makes sense.
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