Staff Product Manager, Smart Security Growth

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Requirements:

• You have previous experience in building, launching & driving successful and revenue-generating SaaS subscription products or services, preferably in the B2C space.
• You are creative and enjoy thinking outside of the box to generate big ideas that can have significant impact on how new users discover, activate, and engage with our services.
• You have an experimentation mindset and strong business acumen.
• You have exceptional ability to grasp, analyze and articulate complex metrics, and use data for decision making and driving actions to achieve success.
• Your communication skills are top-notch, and you work effectively with other PMs, business leads, and cross-functional teams to align on test schedules, resourcing, and success metrics.
• You always start with the customer problem and understand better than anyone else how users use your service or product.
• You are a smart, curious, and analytical person with a bias for action.
• You thrive in a fast-paced, ambiguous, and high-stakes environment.

Responsibilities:

• Build & own the roadmap for growth initiatives to increase adoption, engagement and paid conversion of the Smart Security subscription service.
• Deeply understand our customers, reviewing customer feedback on a day-to-day basis and prioritizing the highest impact changes.
• Be accountable for and drive growth KPIs - conversion, retention, and reactivation.
• Build and maintain a backlog of experiments that improve business outcomes and delight our customers across mobile, web, backend server and embedded software.
• Document and share learnings with leadership to influence decisions, refine experiments through iteration, and scale them up when it makes sense.