Senior Design Consultant (US - Remote)

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Requirements:

• Bachelor's degree or equivalent experience required.
• Strong interpersonal and communication skills.
• Effective time management and organizational skills.
• Analytical and systematic thinking ability.
• Creative problem-solving skills.
• Ability to understand technical details and explain them to non-technical users.
• High attention to detail.

Responsibilities:

• Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management.
• Design the IRT solution to meet the study requirements based on the clinical protocol and client discussions.
• Document all requirements in specification templates and lead internal team reviews.
• Lead client reviews of IRT specifications, updating and obtaining approvals.
• Create UAT plans and test scripts, coordinating data setup for client user acceptance testing.
• Be the primary contact for design questions during the system build process.
• Lead client UAT of the IRT system and track required fixes or updates.
• Support system redesign and new feature implementation during the maintenance period.
• Identify and assist with process improvements in the services department.
• Provide feedback to the product team regarding new feature designs.
• Travel to client sites for meetings and training sessions.
• Assist customer care with user support when necessary.
• Help train new staff on products and processes.