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Healthcare Virtual Assistant

Posted 2024-10-21

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💎 Seniority level: Junior, Minimum of 1 year

📍 Location: Philippines

🔍 Industry: Healthcare

🏢 Company: Starfish Hiring

🗣️ Languages: English

⏳ Experience: Minimum of 1 year

🪄 Skills: Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Requirements:
  • Bachelor's degree in a medical field or related pharmaceutical industry.
  • Minimum of 1 year experience as a Virtual Medical Assistant.
  • Exceptional English communication skills, both written and verbal (C1 proficiency).
  • Thorough understanding of medical terminology and procedures.
  • Proficiency in navigating EHR/EMR systems and troubleshooting technical issues.
  • Knowledge of healthcare privacy regulations.
  • Strong interpersonal abilities and organizational skills.
  • Meticulous attention to detail and proficiency with technology.
  • Familiarity with tools such as desktop sharing, cloud services, and VoIP.
  • Available to work the night shift.
Responsibilities:
  • Record details of new patient admissions and referrals.
  • Oversee the scheduling of appointments, including cancellations and rescheduling.
  • Enter patient data, medical records, and billing information into EMR/EHR systems.
  • Assist in processing insurance claims and verifying patient insurance details.
  • Address incoming patient inquiries and guide them to appropriate healthcare providers.
  • Assist in analyzing healthcare data and compiling reports.
  • Ensure HIPAA compliance and maintain patient confidentiality.
  • Arrange for the transfer of medical records as instructed.
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