Healthcare Virtual Assistant

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Requirements:

• Bachelor's degree in a medical field or related pharmaceutical industry.
• Minimum of 1 year experience as a Virtual Medical Assistant.
• Exceptional English communication skills, both written and verbal (C1 proficiency).
• Thorough understanding of medical terminology and procedures.
• Proficiency in navigating EHR/EMR systems and troubleshooting technical issues.
• Knowledge of healthcare privacy regulations.
• Strong interpersonal abilities and organizational skills.
• Meticulous attention to detail and proficiency with technology.
• Familiarity with tools such as desktop sharing, cloud services, and VoIP.
• Available to work the night shift.

Responsibilities:

• Record details of new patient admissions and referrals.
• Oversee the scheduling of appointments, including cancellations and rescheduling.
• Enter patient data, medical records, and billing information into EMR/EHR systems.
• Assist in processing insurance claims and verifying patient insurance details.
• Address incoming patient inquiries and guide them to appropriate healthcare providers.
• Assist in analyzing healthcare data and compiling reports.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Arrange for the transfer of medical records as instructed.