Web Analytics Specialist (EST - PST)

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Requirements:

• Self-motivated and proactive work ethic.
• Minimum of 3 years experience in a customer-facing success role (Support, Success, Account Management, or Sales).
• Exceptional multi-tasking and context-switching abilities.
• Strong collaboration and communication skills.
• Skills in measurement, reporting, and data analytics.
• Experience working in a startup environment.
• Commitment to customer success and proactive follow-up.

Responsibilities:

• Own the relationships of assigned customers and serve as the primary contact for analytics or tagging requests.
• Onboard customers onto Elevar's tracking platform effectively.
• Build and maintain strong relationships with customers by identifying and addressing their tracking goals and challenges.
• Conduct audits of Google Analytics and GTM and implement necessary changes across client accounts.
• Provide support to other analysts as backup.
• Manage tagging implementation projects and troubleshoot complex tracking issues.