US Healthcare - Virtual Medical Assistant (Permanent WFH)

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Requirements:

• At least 3 years of experience as a Medical Assistant or Medical Secretary in a virtual healthcare setting.
• Proficient in using electronic medical record systems.
• Knowledge of medical terminology and procedures.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Experience with calendar management and scheduling software is a plus.
• Ability to work effectively in a virtual environment during US business hours.

Responsibilities:

• Triage calls and document patient medical history.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Coordinate patient referrals and follow-up care.
• Electronically manage medication dispensing as per state regulations.
• Maintain electronic medical records and update as necessary.
• Schedule appointments and travel arrangements.
• Proofread documentation for prior authorizations.
• Communicate test results and instructions to patients.