Online Business Community Manager

Posted 2024-10-18

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: $120,000 - $180,000 per year

🔍 Industry: E-Learning, Tech, Business Service Industries

🏢 Company: Growth Partner & Consultancy Limited

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Requirements:

5+ years in an online Client success management role.
5+ years experience in E-Learning, Tech, or other Business Service Industries.
Tech savvy - familiar with Google Workspace, Slack, ClickUp, Notion, and marketing tools like Apollo.io, Instantly.ai, Hubspot, GoHighLevel.

Responsibilities:

Build strong, trust-based relationships with high-value clients.
Understand each client's unique business needs to provide tailored support.
Serve as a strategic advisor, offering insights for business growth.
Create a positive online community for agency owners to share strategies.
Facilitate community events and discussions for knowledge sharing.
Conduct performance reviews and present reports to leadership.
Manage daily client communications and resolve complex issues.

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