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Customer Success Revenue Operations Analyst

Posted 2024-10-17

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💎 Seniority level: Junior, 2-5 years

📍 Location: United States

🔍 Industry: Real Estate Technology

🏢 Company: Northspyre

⏳ Experience: 2-5 years

🪄 Skills: Project ManagementSQLData AnalysisData analysisAnalytical SkillsCollaborationMicrosoft Excel

Requirements:
  • Bachelor's degree in Business, Finance, Economics, or a related field.
  • 2-5 years of experience in revenue operations, sales operations, business analytics, or a related field, ideally in a high-growth startup or SaaS environment.
  • Advanced skills in Excel and SQL to support detailed analysis and reporting.
  • Adept at seeing the bigger picture and driving key initiatives that support long-term growth.
  • Excel at managing multiple high-priority projects simultaneously.
  • Ability to distill complex data and analysis into clear, actionable insights for presentation to leadership and stakeholders.
  • Experience with key tools like HubSpot, Planhat, and dashboarding solutions.
  • Excited by the opportunity to build something from the ground up.
Responsibilities:
  • Spearhead the development and implementation of innovative revenue operations processes and systems.
  • Conduct in-depth analysis of sales and revenue data to uncover trends, identify growth opportunities, and pinpoint areas for improvement.
  • Support various departmental reporting initiatives, including regular revenue forecasting, commission reporting, sales analytics, and performance assessments.
  • Oversee and optimize our CRM and Customer Success platforms to enhance process automation, ensure accurate reporting, and support scalability.
  • Assist in the design and management of sales compensation plans and incentive programs to drive performance and engagement.
  • Monitor and report on key performance indicators (KPIs) critical to revenue operations, providing actionable insights to stakeholders.
  • Provide support in the development and execution of strategic sales campaigns and customer engagement initiatives.
  • Collaborate on cross-functional projects aimed at enhancing the efficiency and effectiveness of revenue operations.
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