Account Director/Digital Strategy Consultant

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Requirements:

• 2 - 5 years full sales cycle experience for complex B2B solutions
• Experience managing and growing existing and/or net new logo accounts
• Proven track record of success selling digital solutions (websites, portals, intranets, apps)
• Previous consulting or digital advisory-related experience: consulting, design or digital agency
• Experience working with government, higher education, telcos, financial services and utilities industries
• Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
• Proficient at using Customer Relationship Management (CRM) tools
• Demonstrate critical and strategic thinking capabilities
• Excellent written, verbal and visual communication skills
• Strong organizational skills and attention to detail
• Strong interpersonal skills and ability to collaborate with others
• Able to challenge a customer’s point of view
• Ability to steer cross-functional teams to achieve shared outcomes
• Able to work to deadlines and deliver high-quality work in a timely manner
• Client management experience
• Intellectual curiosity and solution-oriented approach
• Commercial acumen

Responsibilities:

• Managing and growing a portfolio of existing clients and new leads
• Uncovering business problems and providing insights and recommendations underpinned by the Squiz DXP technology stack
• Building credibility and trust to influence buying decisions
• Providing advice and guidance to customers regarding their website strategy and digital best practice
• Understanding the way your customers businesses operates, and the priorities that influence decision making at director and executive director level
• Creating engaging pitch decks, proposals, business cases and budget estimates to recommend solutions
• Selling on value and return on investment vs technical functionality alone
• Identifying the resources, activities and technologies required to implement solutions
• Directing cross-functional stakeholders to achieve shared outcomes