Private Travel Manager

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Requirements:

• Solid background in high end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers.
• Well-travelled and able to use your own travel experiences to inspire members along side in-depth knowledge of luxury travel destinations worldwide.
• Experienced in working with high-net-worth clients and family offices.
• The ability to effectively sell premium services, negotiate with suppliers, and upsell additional amenities is vital for driving revenue and maximizing client satisfaction.
• Sound knowledge of high end product, including private jets, yacht charter, expedition travel, and cruising.
• Ability to organise, attend, and host events with members and demonstrate an understanding of the high-end market.
• A deep commitment to providing unparalleled customer service along with the ability to anticipate and fulfill the unique needs and preferences of luxury clientele.
• Proven ability to build and maintain strong relationships with clients, partners, vendors, and other stakeholders in the luxury travel industry.
• Demonstrated professionalism and discretion when handling confidential information and interacting with high-profile clients.
• Must be enthusiastic about creating unforgettable experiences and exceeding client expectations.

Responsibilities:

• Curate bespoke luxury travel itineraries tailored to the unique preferences, interests, and requirements of high-net-worth individuals for Ten Members.
• Develop and maintain relationships with a portfolio of key members, family offices, and corporate clients, understanding their wants and needs and putting their satisfaction at the heart of everything that we do.
• Cultivate and maintain strong relationships with UHNW clients, understanding their preferences and anticipating their needs to exceed expectations at every turn.
• Help to develop, attend and host member events to promote Ten’s luxury travel offering.
• Proactively curate unique experiences for members, working closely with the product and content teams to create collateral that can be shared.
• Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless collaboration and execution of travel plans.
• Handle sensitive client information with the utmost discretion and maintain strict confidentiality at all times.
• Produce timely, accurate, and informative documentation to support travel arrangements.
• Be always on call to members when travelling.
• Keep abreast of the latest trends and developments in luxury travel, continuously enhancing product knowledge and expertise to offer innovative and cutting-edge experiences.