Software Implementation Project Manager

View full description

Requirements:

• Minimum of 3 years (up to 8 years for senior positions) managing Software Implementation projects as a service provider to external customers, related to Warehousing, Distribution, Retail or any other ERP Projects.
• Experience in either the Healthcare/Hospital industry or in Supply Chain, Logistics & Complex Distribution.
• Demonstrated knowledge of project management processes (project planning, resource scheduling/booking, stakeholder management, financial management and issue/risk management).
• Demonstrated understanding and experience of project delivery methodologies and application of these approaches in a formal project environment.
• Demonstrated ability to develop reliable project timelines and deliver against them.
• Strong customer management skills.
• Expert user of project management software.
• Excellent verbal and written communication skills in English.
• PMP certification would be a plus.
• Fluent French, essential for effective correspondence with clients in Quebec.
• Proven track record of managing large, high-complexity projects, comprising of multiple vendors and solutions.

Responsibilities:

• Manage multiple software implementation projects concurrently, from start to finish
• Define and document project scope, schedule, milestones and deliverables that support our customers’ business objectives in partnership with internal and external stakeholders
• Ensure project alignment with internal proprietary implementation methodology and best practices to enforce project management standards and delivery quality
• Direct and coordinate the activities of a multi-disciplinary team of consultants and experts within a matrix organization, to ensure on-schedule and on-budget delivery
• Track project against the plan, anticipate risks which may require contingency plans, recommend corrective action, and ensure stakeholders are kept informed
• Drive regular status meetings with internal and customer’s project teams and communicate effectively on all expected activities, deliverables and timing
• Ensure all customer commitments, deliverables, timelines and milestones are followed through to completion
• Report weekly on project status and progress to internal and external stakeholders
• Build and maintain positive, collaborative relationships with internal partners, as well as external vendors/consultants
• Support the architecting/estimating of sales opportunities and the creation of Statements of Work.