Workday Engagement Manager (Remote)

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Requirements:

• An experienced professional with 5+ years of experience in account/customer management.
• Experienced in business development for at least 2 years preferred.
• Proven track record of account growth.
• Exceptional communicator with strong interpersonal skills.
• Ability to build relationships at all organizational levels.
• Strong problem-solving and negotiation skills.
• High attention to detail and well-developed organizational skills.
• Technology savvy, including experience with various HRMS platforms and Microsoft Office applications.
• Ability to travel up to 20%.

Responsibilities:

• Client Engagement & Relationship Management: Works directly with clients to define and oversee execution of engagements. Responsible for client satisfaction during the implementation. Seek opportunities to increase customer satisfaction and deepen relationships.
• Project Execution: Responsible for coordinating and managing various aspects of the project, ensuring timelines, resources, and deliverables are met. Identify and mitigate project risks. Manage day-to-day activities across project phases.
• Team Leadership: Build and coach a team of Delivery members. Participate in the sales cycle as needed to gather requirements and develop proposals.