Enterprise Sales Account Director

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Requirements:

• Minimum of 12 years of successful experience in sales, with a track record of exceeding targets, preferably in the CCaaS and/or SaaS with an agent count of 100 - 3,000.
• Ability to work independently and as part of a team in a fast-paced, rapid change environment.
• Success in selling at the C-level.
• Documented track record of sales excellence.
• A proven sales hunter and closer.
• Superior professional presence and business acumen.

Responsibilities:

• Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.
• Collaborate with the Five9 team to develop a comprehensive sales strategy utilizing the wide range of talent that Five9 brings to the marketplace.
• Identify growth opportunities for customers and uncover other divisions within the customer's organization.
• Proactively identify opportunities to upsell additional Five9 products or services to existing customers, focusing on AI offerings.
• Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.
• Stay informed about industry trends, market dynamics, and competitor activities to position Five9 as a leader.
• Create and drive revenue within a specified region or list of named accounts.
• Generate business opportunities through professional networking and cold-calling.
• Drive brand awareness, campaigns, and lead generation via networking and associations.
• Meet and exceed all quarterly and annual sales quotas.
• Own the sales cycle from lead generation to closure.
• Develop business plans and present during quarterly review sessions.
• Maintain account and opportunity forecasting within the internal forecasting system (SFDC).
• Self-generate leads from personal connections, referral partners, and regional networking events.
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.