Dental Administrative Assistant (PH)

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Requirements:

• Minimum of 6 months of experience as a Dental Virtual Administrative Assistant or in a similar role (BPO, CPO, etc.).
• Proficiency in dental terminology, understanding of dental office procedures, and navigating dental EMR.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in managing dental records and documentation.
• Experience with dental practice management software is preferred.
• Ability to work independently and as part of a team.
• Willingness to undergo training and stay updated with industry trends and best practices.

Responsibilities:

• Manage patient appointments, ensuring scheduling efficiency and accuracy.
• Handle phone calls, inquiries, and patient registration.
• Process dental insurance claims and verify patient insurance coverage.
• Maintain accurate dental records and ensure compliance with privacy regulations.
• Assist with billing and financial transactions.
• Coordinate referrals and authorizations for specialized dental services.
• Provide general administrative support to the dental team as needed.