Experience working in a SaaS operating company with a modern product development organization
In-depth knowledge of software development technologies
High level of written and direct communication skills to facilitate decision making among diverse stakeholders
Problem-solving skills to find appropriate solutions to various problems, including conflicts and trade-offs
Proactive in making proposals for KOMOJU's growth, both internally and externally.
Responsibilities:
Discovering operational obstacles through dialogue with departments involved in operations
Propose and obtain consensus from internal stakeholders on feature development and operational processes for future stable operations.
Communicate with engineers through meetings and documentation of features to be developed to ensure smooth completion of development.
Implement new operational processes through documentation of operational processes and training of employees.
Understand exactly what specific features KOMOJU has that are growing every day and where we want to go in the future
Provide input to the product development team to ensure that product development specifications are realistic and operational, and contribute to specification improvements.
Establish KPIs for the operations of KOMOJU and disseminate them within the company